Auction Collection Terms & Information

Registration and Login

To participate in our online auctions, you must first register for an account at www.artdiamond.mt. Once registered, you’ll receive a confirmation via email.

If you already have an account with us, simply log in using your existing details.

Bidding Start Time

Each auction will display a start time — this indicates when bidding officially opens. While lots may be visible beforehand, you will only be able to place bids once the auction is live. At that time, the “Place Bid” button will appear next to each lot.

Placing a Bid

You may:

  • Enter the current minimum bid, or
  • Enter your maximum bid, allowing the system to automatically bid on your behalf up to that amount (to keep you in the lead unless outbid).

To place a bid:

  1. Enter your chosen amount.
  2. Confirm your bid to avoid accidental submission.

Please Note: Once placed, all bids are legally binding and cannot be cancelled or reduced. Bidders are responsible for entering correct bid amounts.

Outbid Notifications

If you’re outbid, you’ll receive a notification via email and through your account on our website. This alert will include a direct link to the item, allowing you to increase your bid easily.

You can keep track of your bidding activity through the “My Bids” section in your account dashboard.

Auction Close

Lots will begin to close at the specified date and time shown in the auction calendar. After the first lot closes, subsequent lots will close at 20-second intervals.

If a bid is placed within the final 20 seconds, the timer will reset for an additional 20 seconds, giving all participants a fair chance to respond. The order of closing may shift based on these extensions.

Payment

If you win a lot, you’ll receive an invoice via email once the auction closes.

Payment methods: Currently, card payments are accepted.

Shipping: Charges will be calculated based on the item and destination.

VAT/Sales Tax: May apply depending on the buyer’s location.

Support

Need help or have a question? Reach out to us at [email protected] and a member of our team will assist you.